rude phone manner
this carrier is very frustrated and answered the phone angry and only wanted to yell when discussing rates and prices, along with lecturing you on the cost of fuel and state of the industry. not someone i would be utilize in hauling any load for any price...
one of the worst if not the worst carrier i have ever had to deal with..
Non human dispatchers
Tried calling a few times...their dispatchers are clueless and insecure. Every time I see them on a load board, I laugh and then pass over them. Industry changes, and again one day shippers and brokers will have the negotiating upper hand. Companies like Ontime Fly will have to rename themselves Once Upon a Time Fly!!!
DO NOT HIRE - DOES NOT CARRY INSURANCE
This company is a joke! They DO NOT CARRY INSURANCE, DO NOT HIRE THEM!! They recently had an accident and did not have cargo insurance to cover the load that was lost, the owner of the load is out thousands of dollars because of this company! The owner lies and tells you over and over he has insurance, I have the letter of declination from his supposed insurance company CLEARLY STATING HE DOES NOT HAVE INSURANCE! This man is very unruly and angry, always screaming at me when I call to get his insurance information and hangs up on me, OBVIOUSLY STATING HIS GUILT!
Avoid at all costs!
They are unprofessional to say the least. Once they have your load you will never hear from them again and on the rare occaisions that you do hear from them they are surly, belligerant, combatitive, and full of lies, deceit and nonsense. YOU HAVE BEEN WARNED!!!
hangs up on drivers
...wont listen to their drivers, yells and screams, then hangs up. thinks every issue with truck or trailer is the drivers fauldrivers fault. wont slow down so we can understand language barrier
Very unprofessional and angry
These idiots have no idea how to run a trucking Company in my own words they are a bunch of dummies who used their immigrant visa to purchase used trucks to start a fu$@/(d up Trucking company that is obviously is going under should have stuck with BPs motels and dairy queens
Do not deal with company
Thinking of working for this compay?? You will not be told you will be a independant contractor..Don't like to maintain equipment..My husband should be paid every Saturday..It has been 3 weeks no check..Told him it will be another 2wks because payroll person is out.They speak with heavy accient..They get angry if you can't understand them..They pay you a lump sum.Break nothing down for you including any tolls you may have paid.Makes it harder to do taxes..
Where are the owners?
Does anyone know where the owners are located? They sure are not in Georgia!
Yell about rates, hangs up when you try to call them. Take loads then you never hear from them again. They never pick it up. All there numbers are through magic jack!
One of the best trucking Co.
Well i love to work with this co... They are highly professional people .... I have been working with john. He helped me out in bad areas. My truck broke down and cldnt pickup a load at that time i saw Ontime posted a truck in GA ... I called in a mid night, Shortly was Ontime who helped me out at that difficult time... M working with other dispatchers too Danny, Mike, Jessei..... all over USA.
Beware by anonymous
This company does not pay it's drivers as they state in their contract. They do not maintain their trucks (faultly air brakes, oil leaks, you name it). It is always the driver's fault if something is wrong with their truck!!! They will charge you for returning your truck to the yard even after you document any safety violations or mechanical issues. When they do decide to pay you they do not give you a breakdown of wages earned!!!!!! BEWARE!!!!!!!
Truck # 4395 Ontime Fly, Inc. USDOT 2087029
Truck Number 4395 of Ontime Fly, Inc. his a pole/sign on our property today. When I nicely asked him what he would like to do about the pole he hit and damaged he replied "I don't care anything about that pole." When I called the company to report the driver and damage the company simply replied with "Okay".
owes us over $14,200
ONTIME FLY INC DELIVERED LOAD HOT AND REJECTED BECAUSE "LOAD SHIFTED/PRODUCT DAMAGED." DRIVER RESPONSIBLE FOR MAKING SURE LOAD IS SECURE. DRIVER STOLE LOAD AND DROVE AWAY BEFORE USDA INSPECTION COULD BE DONE AND WE HAVE NO IDEA WHERE HE TOOK IT TO. LOSS OF $14,213.70.
worked here for 3 yrs great
I notice most of the reviews on here can't drive a truck.get made when they damage truck or load .or don't no how to run a reefer trailer and owe them money now there mad.as long as I've been here I get paid every week I get a new truck every yr and a half or so when something breaks they fix my dot ins perfect also I run all virgen tires never loose a tire and another thing of all the delivers I've made always on time of course you will have a problem once in a will but 99 % great trips so m these people r idiot drivers on here complaining waaaaaa cry bsbys !!!!!!!!!!!!!!!!